Frequently Asked Questions
What are smoked salt and seasonings?
Smoked salt and seasonings are seasonings we’ve forced smoke upon to create a smoke flavor in your spices, which transfers to your meal when used.
How are smoked salt and seasonings made?
We use an ambient, forced induction process to smoke our products for at least a week, curating the powerful smoked smell and taste our customers love.
How do I use smoked salt, seasonings, and oil?
Please see our ‘How to Use’ page for recipes and common uses. (coming soon!)
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer the option to pay with Venmo or cash in person.
Do you offer shipping?
Yes, we offer shipping to the continental United States at a flat rate of $10.00/order.
How long does shipping take?
Shipping times may vary depending on your location. We will send you an update when your order is in the hands of the post office.
What is your return policy?
We currently do not have a return policy but encourage your feedback to our products and how we can make your next interaction with us better.
Can I track my order?
Yes, once your order has been shipped, we will send you the tracking number. You can use this tracking number to track the package as it’s delivered.